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Noticeboard

CHRISTMAS HOLIDAY 2019

The Practice will close at 1pm on Tuesday 24th December 2019 and will re-open at 8:30am on Friday 27th December 2019.  In case of a medical emergency or other urgent matter please use the following numbers:

Tuesday 24th December 2019 until 6pm  07342128063. 

Tuesday 24th December 2019 after 6pm to Friday 27th December 2019 please call North and West urgent care on 02890744447. 

NEW YEAR HOLIDAY 2019

The Practice will close at 1pm on Tuesday 31st December 2019 and will re-open at 8:30am on Thursday 2nd January 2020.  In case of a medical emergency or other urgent matter please use the following numbers:

Tuesday 31st December 2019 until 6pm 07342128063. 

Tuesday 31st December 2019 after 6pm to Thursday 2nd January 2020 please call North and West urgent care on 02890744447.

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 9:30am or 2:00pm and 3:00pm and the doctor will ring you back.   PLEASE BE AWARE, THIS SEVICE IS FOR MEDICAL EMERGENCIES ONLY.

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6:00pm please call 07564028789. Then North and West urgent care from 6:00pm onwards.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only call the surgery after sufficient time has elapsed.  Results will be given between 4:30pm and 5:30pm only.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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