August 2020.

The Practice will be close on Monday 31st August.  In the case of a medical emergency please call North & West urgent care on 02890744447.

To help to reduce the potential spread of the coronavirus infection, the Practice reception area will be closed from Monday 16th March 2020 until further notice.  Patients will still be able to contact the Practice by calling 02890267120. 

For the foreseeable future the Practice is advising patients to order repeat medications using the 24/7 recorded prescription line on 02895908859 or the Practice internet.  Patients are also being asked to nominate a Pharmacy to collect their prescriptions.

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 10:30am and the Doctor or the Practices Advanced Nurse Practitioner will ring you back.  Afternoon triage is for emergencies that cannot wait until the next morning, there will be 15 slots only   PLEASE BE AWARE, THIS SEVICE IS FOR MEDICAL EMERGENCIES ONLY.

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6pm please call 07564028789. After 6pm Please call North and West urgent care on 028 90744447.

New Patient Registration

Anyone living within the practice area is most welcome to register with this practice. To do so, please bring your medical card to reception (if the card is not available the receptionist will advise).

You will then be asked to book an appointment for a health check which gives your doctor the opportunity to meet you and to learn of your past medical history. Your medical records may take a few weeks to reach us.

Changes to Personal Details

Let us know about any changes of name, address or telephone number. Keep your medical card in a safe place.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

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