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Noticeboard

To help to reduce the potential spread of the coronavirus infection, the Practice reception area will be closed from Monday 16th March 2020 until further notice.  Patients will still be able to contact the Practice by calling 02890267120. 

For the foreseeable future the Practice is advising patients to order repeat medications using the 24/7 recorded prescription line on 02895908859 or the Practice internet.  Patients are also being asked to nominate a Pharmacy to collect their prescriptions.

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 9:30am and the Doctor or the Practices Advanced Nurse Practitioner will ring you back.  Afternoon triage is for emergencies that cannot wait until the next morning, there will be 15 slots only   PLEASE BE AWARE, THIS SEVICE IS FOR MEDICAL EMERGENCIES ONLY.

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6:00pm please call 07564028789. Then North and West urgent care from 6:00pm onwards.

To help to reduce the potential spread of the coronavirus infection, the Practice reception area will be closed from Monday 16th March 2020 until further notice.  Routine appointments have been put on hold for the foreseeable future.  Patients will still be able to contact the Practice by calling 02890267120. 

Appointments

The appointment system operates both for your convenience and to aid the doctor. Patients who require urgent medical attention should ring between 8:30am and 11:00am and 2pm - 3pm.  Your information will be added to the telephone triage list and either the Doctor or the Practice Advanced Nurse Practitioner will contact you.  Calls cannot be added to this list after the stated time.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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