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Noticeboard

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 9:30am or 2:00pm and 3:00pm and the doctor will ring you back.   PLEASE BE AWARE, THIS SEVICE IS FOR MEDICAL EMERGENCIES ONLY.

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6:00pm please call 07564028789. Then North and West urgent care from 6:00pm onwards.

Practice Management

Mrs Donna Downey

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Our trained staff are happy to help you, telephone Belfast 90267120. The receptionist has a difficult job, helping the doctor deal with as many patients as possible. She will need to ask you for further details when you telephone. This is to help the doctor prioritise cases. The receptionist is not being nosey and is bound by the same rules of confidentiality as medical and nursing staff.

 
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