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MALVERN FAMILY PRACTICE WILL CLOSE FROM 1PM ON THURSDAY 11TH JULY 2019 UNTIL TUESDAY 16TH JULY 2019.  IN THE EVENT OF A MEDICAL EMERGENCY PLEASE USE THE FOLLOWING TELEPHONE NUMBERS AS INDICATED.

THURS 11TH JULY 1PM-6PM AND MON 15TH JULY 8AM-6PM CALL 07564028789

THURS 11TH JULY 6PM - MON 15TH JULY 8AM AND AFTER 6PM CALL 02890744447.

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 10am or 2:30pm and 3:30pm and the doctor will ring you back. 

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6:00pm please call 07564028789. Then North and West urgent care from 6:00pm onwards.

Practice Management

Mrs Donna Downey

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Our trained staff are happy to help you, telephone Belfast 90267120. The receptionist has a difficult job, helping the doctor deal with as many patients as possible. She will need to ask you for further details when you telephone. This is to help the doctor prioritise cases. The receptionist is not being nosey and is bound by the same rules of confidentiality as medical and nursing staff.

 
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