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Noticeboard

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 9:30am or 2:00pm and 3:00pm and the doctor will ring you back.   PLEASE BE AWARE, THIS SEVICE IS FOR MEDICAL EMERGENCIES ONLY.

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6:00pm please call 07564028789. Then North and West urgent care from 6:00pm onwards.

Home Visits - Telephone Triage.

Doctor's bagWhilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30 am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Telephone Triage.

The practice operate a telephone triage.  You must contact the surgery before 10:30am and between 2:30 and 3:30 pm.

 
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