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Noticeboard

From the 3rd June 2019 the following change will take place at Malvern.

The practice will no longer have walk in clinics.  You will have to ring between 8:30am and 9:30am or 2:00pm and 3:00pm and the doctor will ring you back.   PLEASE BE AWARE, THIS SEVICE IS FOR MEDICAL EMERGENCIES ONLY.

Please note that the telephone lines will now close from 5:30pm. In the event of a medical emergency between 5:30pm and 6:00pm please call 07564028789. Then North and West urgent care from 6:00pm onwards.

Appointments

The appointment system operates both for your convenience and to aid the doctor. Patients who require an urgent appointment should ring between 8:30am and 9:30am or 2pm & 3pm daily.  Your information will be added to the telephone triage list and the doctor will contact you.  Calls cannot be added to this list after the stated time.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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